Bloxhop Legal
Contact Us
Please review this information carefully before using Bloxhop or placing an order.
Effective Date: April 24, 2026
Need help? Our support team is here to assist with order tracking, payment concerns, delivery issues, refund requests, and general support inquiries.
Support Email
Please include your Order ID when contacting support for faster assistance.
Support Availability
Monday to Sunday
9:00 AM to 11:00 PM (Philippine Time)
Response Time
Most support requests are answered within 5 to 30 minutes depending on current order volume, payment verification, and fulfillment status.
Business Information
BLOXHOP ONLINE STORE
DTI Registration No. 8089785
Digital Products and Online Services
Sitio Lower Cogon, Labangon, Cebu City, Philippines
Mobile: 09453392304
Landline: 0323460146
Bloxhop is operated by BLOXHOP ONLINE STORE, a DTI-registered business in the Philippines under DTI Registration No. 8089785.
Order & Delivery Support
Digital orders are typically fulfilled within approximately 2–3 minutes after successful payment verification under normal conditions. Timing may vary because of payment verification, product or platform availability, technical problems, incorrect customer information, or other circumstances outside Bloxhop’s direct control.
Refund Support
Refund requests are reviewed manually based on our Refund Policy. Include your Order ID, payment details, and reason for the request when contacting support.
Payment Concerns
For payment verification delays, duplicate charges, or transaction concerns, our support team will assist after payment review.