Refund Policy

Effective Date: April 24, 2026

All purchases on Bloxhop are for digital products and online services.

Because fulfillment begins immediately after payment confirmation, refunds are only issued in the following cases:

• Service or product was not fulfilled within the stated delivery window (up to 3 hours)
• Incorrect service fulfillment occurred due to our mistake
• Duplicate payment was successfully confirmed

Refunds are NOT issued for:

• Incorrect account details or contact information provided by the customer
• Change of mind after purchase
• Completed and successfully fulfilled digital services
• Violation of our Terms of Service

All refund requests are reviewed manually by our support team.

Refund Request Process:

• Contact support@bloxhop.site with your Order ID and reason for the refund request
• Our team will review your order status, payment confirmation, and fulfillment details
• If your request qualifies under our refund policy, the refund will be approved and processed

Refund Processing Time:

• Review time usually takes 5 to 24 hours depending on order complexity
• Approved refunds are typically returned within 3 to 7 business days depending on your payment provider or bank
• Some banks or card providers may require additional processing time before the amount appears

For assistance, contact support@bloxhop.site